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2216 Ingersoll Avenue, Des Moines, IA 50312Monday: Closed · Tuesday – Friday: 9am – 6pm · Saturday: 8am – 4pm · Sunday: ClosedTuesday – Friday: 9am – 6pm(515) 555-0103

Our policies

What to know before you book.

Booking and deposits

Book a chair on the booking page, or call the shop. Booking holds your time, and no deposit is taken. Quiet hours are booked ahead.

Canceling and running late

Tell us at least 12 hours ahead if you need to cancel or move your visit. We hold your chair for 10 minutes after your time, then offer it to the line.

If you miss an appointment

A missed visit is noted on your booking. After a second one, we ask you to confirm by text before we hold a time for you again. Quiet hours are limited, so we ask for the notice sooner.

Children and companions

Kids are welcome from their first haircut on, and a parent or another adult stays in the shop for every cut. One person waits with each client so the chairs stay open for the line. Grown-ups are welcome too.

Redos and refunds

Tell us within a week and we will look at it. If a cut needs a touch-up, we do it at the chair.

Tipping

Tips go to the barber who cut your hair, in cash at the chair or on the card machine. They are welcome and never expected.

How the line works

Walk-ins sign the board by the door and are taken in the order they sign. Booked clients are seen at their time and the line waits. Waits vary; the board shows who is next. The line closes 30 minutes before we do, and quiet hours are booked only.

Before your visit

Come with dry, combed hair if you can, and let your child eat first. Tell us about anything that helps, like a favorite song or a word that settles them, and bring a photo of the cut you want.

Ready to book?

Pick a barber and a time, or sign the board when you arrive.